Student Story

Khaled Zeidan

Springdale, AR
Graduate
MS in Operations Management

Khaled Zeidan

"One thing I enjoyed about the program was its mixture of mathematical concepts with cost analysis and finance, combined with project management and operations principles."

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“My former job title was Nondestructive Inspection Craftsman as a Staff Sergeant in the United States Air Force,” Khaled Zeidan said. “My job was to supervise airmen that utilize nondestructive inspection methods to inspect aircraft for cracks, foreign object damage, and other detrimental structural defects.

“One thing I enjoyed about the [M.S.O.M.] program was its mixture of mathematical concepts with cost analysis and finance, combined with project management and operations principles. I feel this program gives me a much better academic background when I pursue a more senior management role.

“Last year I started with Pratt and Whitney in Springdale, Arkansas as a NDT III Quality Engineer thanks to the M.S.O.M. degree! I am still in my role as a NDT Level III/Quality Engineer at Pratt & Whitney. I've used quite a lot of information from my Operations Management degree in my current job. Currently, we are looking at implementing preventative maintenance procedures for all of our operators to take ownership in their machines, as well as reduce overall maintenance downtown for production.”