• Student Story •

Photo of Lisa Scott

I know that the knowledge and skills gained through the MSOM program will undoubtedly give me a competitive advantage in order to move forward in my career."

Lisa Scott
Dallas, TX

Student Success Stories

Photo of Shane Calhoun

Shane Calhoun

Fort Smith, AR

Photo of Quenton Wyrick

Quenton Wyrick

Conway, AR

Photo of Terrill Standifer

Terrill Standifer

Siloam Springs, AR

Photo of Joshua Johnston

Joshua Johnston

Fayetteville, AR

“I started my pursuit of a Master of Science in Operations Management shortly after joining Lennox International as a Value Engineer,” Lisa Scott said.  “After nearly 10 years of working in the aerospace and defense industry as a mechanical engineer, I learned of an opportunity with a major heating, ventilation and air conditioning manufacturer in the Dallas area.  The Lennox Commercial department was forming a team of engineers to solely focus on value engineering.

“While I was familiar with air conditioning systems due to my previous experience designing aircraft cooling systems, I was not at all familiar with value analysis/value engineering and I had no experience working in a manufacturing environment.  Nevertheless, I decided it was an opportunity that was too good to pass up.  Little did I know at the time how invaluable the knowledge and tools I gained throughout the [M.S.O.M.] program would be to my work on material cost reduction projects.

“I was able to immediately put my newly acquired tools and skills to use as I worked closely with manufacturing engineers, quality engineers, buyers, and inventory management personnel within Lennox in order to successfully implement cost reduction projects.  As I progressed through the courses, I began thinking more strategically, and I started getting the ‘big picture’ view into the business operations.

“In my current role as a Value Engineer, at least five of the 10 strategic operations management decisions are addressed on a daily basis.  In the future, I hope to involve myself in all 10 strategic operations management decisions by moving into an executive-level role, overseeing day-to-day operations.  I know that the knowledge and skills gained through the M.S.O.M. program will undoubtedly give me a competitive advantage in order to move forward in my career.