Online Student Liaison Office

Online Student Liaison Office - OSLO

Feeling Lost?
We’ll Help You Stay on Course

The Student Liaison Office is here to help you get enrolled, stay on track, and navigate life as an online student. There is no shame in asking for directions on your road from application to graduation. So, ask away! We are always here to help point you in the right direction.

Contact us

Student liaisons are available:


7 am – 7 pm  CT


11 am – 3 pm  CT


— Holiday Schedules —

   Thanksgiving Break

Thursday, Nov 28


Friday, Nov 29

Open 8am - 5pm

Saturday, Nov 30

Open 11am - 3pm

   Winter Break

Thursday, Dec 26

Open 8am - 5pm

Friday, Dec 27

Open 8am - 5pm

Saturday, Dec 28


Sunday, Dec 29


Monday, Dec 30

Open 8am - 5pm

Tuesday, Dec 31

Open 8am - 3pm


Regular hours will resume on Thursday, January 2, 2020.

   On-Screen Help

Sometimes, a conversation just is not enough. With your permission, our liaisons can share your screen and assist you step-by-step through your problem.

   Making Connections

If we cannot help you, we will find someone else who can. Our liaisons will personally reach out and connect you with the office you need. After we’ve connected you, we will check back in to ensure that you got the help you needed.

We can help you

  • Get information about online programs and classes
  • Connect with the right campus resource, like an advisor or representative from the Treasurer’s office
  • Remove an immunization hold
  • Navigate University of Arkansas procedures, systems and websites
  • Make an advising appointment with your college advisor


What we cannot do

  • Enroll you in online courses
  • Provide academic or course advice

We can answer the following questions

  • What’s the status of my application?
  • Why haven’t I heard from my instructor?
  • Why do I need to use the U of A (uark) email?
  • Why is there a hold on my account?
  • How do I know which program is right for me?
  • Do I need to come to campus?
  • I need help with my class. Do I need to come to campus?
  • When do I “go” to class?
  • What’s it like to be an online student?
  • Is there someone I can talk with if I feel disconnected from campus?
  • It’s been months since I enrolled in a class. How do I do that?